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Free Delivery when you spend £49 or more
Home>Vertbaudet Delivery & Returns Infomation

Delivery & Returns

Shopping with us is easy! Our friendly courier Hermes will deliver your parcel directly to your door, or you can pick up your parcel when it suits you from a local shop using the Click & Collect Service through myHermes ParcelShop.
See below to find out more.

FREE Home Delivery

when you spend £49 or more

Delivery is charged at £3.99 for orders less than £49.

FREE Click & Collect

when you spend £49 or more

Delivery is charged at £3.99 for orders less than £49.

Our Click & Collect with myHermes ParcelShop service is a really convenient way to receive your order. We deliver to your preferred local ParcelShop and you collect your parcel at a time that suits you.
We’ll even text you to let you know it’s ready to be picked up, so you won’t have to wait around for your delivery!

Next Day Delivery

The charge for Next Day Delivery is £1.00 in addition to the standard £3.99 delivery charge.

How long does delivery take?

When goods are in our UK warehouse and are in stock we will deliver within 5-7 working days of approving your order. If delivery is likely to be longer (as some of our products are stocked in our French warehouse) the product will show a delivery date when you order. If, for example, an item is unavailable, you will be notified in the basket before you checkout. During Sale periods please allow 5-10 working days.

Returns at myHermes ParcelShops

Easy and convenient, myHermes ParcelShops are open 7 days a week, early until late. Simply attach the myHermes ParcelShop returns address label to your parcel and take it to any shop. Find your nearest shop at www.myhermes.co.uk.
If you have lost your returns form, just click herePDF file to download one.

FREE♦ Returns and FREE Exchanges

Our returns service is FREE♦ so only keep the items you love. You can return or exchange (subject to eligibility) any item through our courier network service FREE♦ of charge within 21 days♦ of receipt. For exchanges, any discounts will be carried across and we won’t charge you extra delivery. Either call the contact centre who will arrange a collection on your behalf or log into My Account, online and click on “My Returns” then select “Arrange a courier collection”. Once you've arranged your collection, your local Hermes courier will collect your parcel within 2 days.

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