For your convenience we offer a returns service. If your goods are delivered by your local courier, they will collect your return parcel FREE♦ of charge. This is the quickest way to get it back to our warehouse, and it also avoids the long queue at the Post Office. Simply contact the call centre. They will arrange a convenient place and time for them to collect your parcel.
You can also request a collection by visiting
and clicking on "Arrange a courier collection".For your convenience, our returns service is FREE♦. You can return or exchange (subject to eligibility) any item through our courier network service FREE♦ of charge within 21 days♦ of receipt. For exchanges, any discounts will be carried across and we won’t charge you again for delivery.
When returning items please state your reason for returning them, as this will enable us to address any issues immediately.If you can't find your returns form,
to download one.
You can also take your return parcel to the Post Office. Please see your delivery note for further details.